RBH Hospitality Management has appointed Jennifer Paylor as Group Director of Revenue Management.

She joins the management company with more than 25 years of revenue experience in the hospitality industry, including roles with Intercontinental Hotel Group, Principal Hotel Company and other large operators.

Responsible for overseeing RBH’s industry-leading revenue management team, she will fulfil a key role in driving the commercial performance of each of the 50+ hotels. Jen will be working closely with RBH’s Group Director of Sales, Andrew Secker, and Group Director of Marketing, Andrew Farrow to continue building on RBH’s strategies to maximise revenue across the entire hotel portfolio.

On Jen’s appointment, RBH’s CEO, David Hart, said:

“Jen’s impressive and extensive experience in both revenue management and hospitality demonstrates her two unified passions that will be a huge asset to RBH. Her proven aptitude for effective forecasting, market analysis and agility will complement the hugely successful commercial team that operate such a pivotal arm of support to all of our hotel General Managers.

“It's great to have Jen on board, especially at such an exciting time for RBH as we look forward to more hotel openings, new builds and new partnerships in 2024.”

Jen said:

“Following a short transition away from the hospitality sector, I am delighted to return to the industry I am most passionate about, and to join such a highly regarded team at RBH. It’s an exciting opportunity to work with so many different hotels, from luxury to economy, branded and independent, each with a crucial role to play in the market.

I’m eager to leverage my experience and to collaborate with our talented teams to drive strategic initiatives that will elevate financial performance through each hotel's total revenue, market share and profitability.”